We repairs all makes and models of vehicles. We are fully qualified through ICAR and other on-going training.
An estimate can be very quick; as little as 30 minutes or less or longer, up to an hour. It depends on how much damage there is. If the vehicle is considered not drivable we would recommend leaving the vehicle here.
Yes, here at Yach’s we like to schedule our estimates because you are our number one priority. Just like a doctor our staff is specially trained to assess the vehicle’s damage. This allows us to concentrate on your vehicle which allows for a better, more accurate estimate and one on one customer care.
Your deductible is payable to Yach’s Body & Custom, Inc. at the time your vehicle is picked up. Without payment we cannot release the vehicle.
Someone from Yach’s Body & Custom, Inc will call to let you know your shop is completed and it is ready for pick up.
We will write up the additional cost and contact you along with your insurance company. Depending on what else needs to be done your vehicle might need to be in the shop longer or it might still be on track for the anticipated completion date.
We have a Limited Lifetime Warranty. What that means is for as long as your own your vehicle we stand behind our workmanship and paint. If you have an issue it’s your responsibility to let us know at first sight and keep your final paperwork that was given to you at the time of pickup. We will then take a close look at the issue you are having.
We do our best to use all genuine OEM parts. Some insurance policies will make you look for other parts first, but if they are not OEM you can always pay the difference. It’s good to note that sometimes aftermarket parts have a longer warranty then OEM.
If you have rental car coverage we will set up a vehicle through your insurance company. If you do not have rental car coverage, Yach’s will help set up alternative transportation, whether through the shop’s vehicles or through another company like Enterprise.
We do not report your accident but typically when an insurance claim is filed, it is reported to services like Carfax.
We are a direct repair shop with numerous insurance companies, so chances are yes. If not, we will help you take the steps to get your estimate approved for repairs.
If you’d like to submit a claim you will need to call your insurance company, they will ask you specific questions regarding the incident to get you set up.
It varies depending on how much damage there is; but rest assured we will get it back to you as soon as we can.